Register your complaint

Your telenet group email address

Who (Person calling or conducting the data session)

To whom (If possible, the number of the person being called, in case of data session this field can be kept blank)

When (Give the exact timing (hour/day/min) or time frame (e.g. between hour X and Y on day XX when the problem occurred)).

Where (Describe the exact location where it happened or attach a map showing the location)

Explain in words what the problem you want to report is. Be very specific, the more detailed the better

Would you like to add additional information?

You approve the technical teams to look at signalling between phone & network