Telenet.be

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Productoverview
 
 
 
 

One connection,
all the freedom.

One connection,
all the freedom.

  

New

From

66

per month

  

New

From

66

per month

One connection,
all the freedom.

New

From

66

per month

 

 
 

 

 
 

Choose the product that suits you

Choose the product
that suits you

Compose your own

Compose your own

From

66

per month

 

ONE includes:

yellow checkmarkUnlimited high-speed surfing at home1 and on the go.2

yellow checkmarkDownload speed up to 150 Mbps at home3 and up to 30 Mbps on the go.4

yellow checkmark1 mobile number

yellow checkmarkUnlimited5 calling and texting

yellow checkmarkSafe surfing at home6

You can add:

  • Up to 5 mobile numbers
  • Free fixed telephone line
  • TV
 
 

From

86

per month

 

ONEup includes:

yellow checkmarkUnlimited giga-speed surfing at home1 and on the go.2

yellow checkmarkDowload speed up to 1 Gigabit per second at home3 and without limitation on the go.7

yellow checkmark1 mobile number

yellow checkmarkUnlimited5 calling and texting

yellow checkmarkSafe surfing at home and on the go6

yellow checkmarkManage access and screen time

You can add:

  • Up to 5 mobile numbers
  • Free fixed telephone line
  • TV
 
 

Choose your products separately

Choose your products separately

From

54,56

per month

Unlimited1
Internet

yellow checkmarkUltra high-speed unlimited1 internet at home

yellow checkmarkDownload speed up to 300 Mbps3 and upload speed up to 20 Mbps3

yellow checkmarkUnlimited1 volume

yellow checkmarkSurf safely at home on all your devices with Safesurf.6

 
 

From

57,87

per month

Internet +
Telenet TV

yellow checkmarkSurf smoothly everywhere at home

yellow checkmarkTelenet TV iconic on all your screens8

yellow checkmarkSurf safely at home on all your devices with Safesurf.6

 
 
 
 
 
General and special conditions
Prices and promotions

Offers and prices shown include VAT and are valid but may be subject to typographical or other substantive errors, oversights and/or changes. Telenet BV, Liersesteenweg 4, 2800 Mechelen, VAT BE0473.416.418, RPR Antwerp, division Mechelen

Footnotes and Disclaimers

1

The fixed internet volume is unlimited. In the event of intensive use during peak hours, the internet speed may be limited temporarily. Telenet network management is applicable; more info, see www.telenet.be/internetgebruik

2

 The mobile Internet volume in Belgium and the EU zone is unlimited*:

 

  • Mobile internet in Belgium: once the combined volume of the SIM cards per month has been reached (40 GB for 1 mobile number, 80 GB for 2 mobile numbers, 120 GB for 3 mobile numbers, 160 GB for 4 mobile numbers and 200 GB for 5 mobile numbers), the customer can continue to access the internet at a reduced speed of 512 kbps until the next billing period.
  • Mobile internet in the rest of the EU zone: the included combined mobile internet volume per month is limited to 20 GB for 1 mobile number, 40 GB for 2 mobile numbers, 60 GB for 3 mobile numbers, 80 GB for 4 mobile numbers and 100 GB for 5 mobile numbers; above the included mobile internet volume, internet access continues at normal speed for EUR 0.0036 (incl. VAT) per MB.

    More info: see www.telenet.be/internetgebruik.  

 

* Subject to normal use, as defined in the ‘conditions of normal use in connection with an unlimited offer’ (see telenet.be/algemenevoorwaarden). 

3

* The stated internet speeds are theoretical maximum speeds for a PC or laptop connected to the modem via a network cable. The actual internet speed may be influenced by traffic on the internet and other technical factors (such as Wi-Fi, internal cabling, processor etc.). However, the distance between the connection and the node does not affect the actual internet speed that you can achieve. More info: www.telenet.be/internetsnelheid

4

The speeds mentioned are maximum speeds: these are technical maximum speeds that can be reached under ideal conditions. More info: www.telenet.be/internetsnelheid

5

Unlimited texting and calling in Belgium to Belgian numbers and in the EU zone (except from Belgium) to numbers from within the EU zone, excluding special numbers and third-party services, is always included in the price of ONE and ONEup, on condition of normal use as defined in the ‘conditions of normal use in connection with an unlimited offer for fixed and/or mobile telephony’ (see telenet.be/algemenevoorwaarden).

6

ONE includes Safesurf, after activation.

ONEup includes Safespot+, after activation.

7

Depending on the locally available mobile speed (via 3G or 4G)

8

The number of screens that can be used to watch simultaneously is limited and depends on the number of mobile numbers chosen. More information on www.telenet.be/tegelijk-tv-kijken

Installation and activation

Every Telenet customer with an internet subscription is entitled to free rental of one Wi-Fi booster. Additional Wi-Fi boosters can be rented for €2/month. The rental and loan conditions for network boosters apply.

Hardware (optional)

The installer or Telenet shop employee checks everything with you to determine whether you require any additional hardware.
Prices at www.telenet.be/nl/tarieven/internet

*Free installation: If a customer qualifies for Self-starter installation, the customer will be able to install their fixed Telenet services themselves, at no additional cost. If Self-starter installation cannot be booked at the registration address, the customer is eligible for Comfort installation (an €85 value) at no additional cost. A technician will then come and install the Telenet services at the customer’s home address.

*Free activation (a €50 value) when starting a new internet subscription.