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Important Information
Privacy policy
  • The personal data you share will be registered in the files of Telenet BV Liersesteenweg 4, 2800 Mechelen, BTW BE0473.416.418, responsible for its processing.

    Your personal data will be treated as explained in the Telenet Privacy Policy .

    Telenet will process your personal data only to contact you in relation to Kotaanbod.

    You have the right to ask Telenet to have access to, correct, erase or transfer personal data held about you. You can read more about it in our Privacy Policy.

Prices and promotions
  • Student offer: Offer valid until 15/10/2022. Student tariff only valid for new and existing Telenet customers who are enrolled in a university (college) and on condition that an email address belonging to such an educational institution is used. The student tariff (Easy Internet at €20/month and All-Internet at €25/month) applies as long as the customer is enrolled as a student (student will be contacted yearly at the abovementioned email address for verification) and expires when the internet subscription is combined with TV or a fixed telephone line. If you no longer meet the promo criteria you will be charged the standard rate that applies to your product. Offer cannot be combined with other promotions for internet products by Telenet. All offers and listed prices are VAT incl. and valid subject to material (printing) errors, mistakes and/or modifications. The customer also receives free Comfort installation (worth € 85), and free activation (worth € 50).
  • Offers and prices shown include VAT and are valid but may be subject to typographical or other substantive errors, oversights and/or changes.


    Telenet BV, Liersesteenweg 4, 2800 Mechelen, VAT BE0473.416.418, RPR Antwerp, division Mechelen

  • Fixed internet speeds: the stated internet speeds are theoretical maximum speeds for a PC or laptop connected to the modem via a network cable. The actual internet speed may be influenced by traffic on the internet and other technical factors (such as Wi-Fi, internal cabling, processor etc.). However, the distance between the connection and the node does not affect the actual internet speed that you can achieve. More info

  • Security: Safesurf is included with each internet subscription, after activation.
  • Unlimited volume at home: The fixed internet volume is unlimited. In the event of intensive use during peak hours, the internet speed may be limited temporarily. Telenet network management is applicable; more info
Installation and activation
  • Free installation: If a customer qualifies for Self-starter installation, the customer will be able to install their fixed Telenet services themselves, at no additional cost. If Self-starter installation cannot be booked at the registration address, the customer is eligible for Comfort installation (an €85 value) at no additional cost. A technician will then come and install the Telenet services at the customer’s home address.
  • Wi-Fi booster: Every Telenet customer with an internet subscription is entitled to free rental of one Wi-Fi booster. Additional Wi-Fi boosters can be rented for €2/month. The rental and loan conditions for network boosters apply.


  • Hardware (optional)


    The installer or Telenet shop employee checks everything with you to determine whether you require any additional hardware. Consult the prices here