What can be done on wifi can now be done anywhere.
What can be done on wifi can now be done anywhere.
What can be done on wifi can now be done anywhere.
Choose the product that suits you
Put it together yourself
ONE
ONE includes:
Unlimited high-speed* surfing at home and on the go.
Download speed up to 150 Mbps* at home and up to 30 Mbps* on the go.
1 mobile number
Unlimited calling and texting
Safe surfing at home
You can add:
Up to 5 mobile numbers
Free fixed telephone line
TV
ONE UP
ONE UP includes:
Unlimited giga-speed* surfing at home and on the go.
Download speed up to 1 Gigabit per second* at home and without limitation on the go.
1 mobile number
Unlimited calling and texting
Safe surfing at home and on the go
Manage access and screen time
You can add:
Up to 5 mobile numbers
Free fixed telephone line
TV
*Be sure to read the conditions and other important info
Choose your products separately
Unlimited Internet
Ultra high-speed unlimited internet at home
Download speed up to 300 Mbps* and upload speed up to 20 Mbps*
Unlimited volume
Surf safely at home on all your devices with Safesurf
Internet + Telenet TV
Surf smoothly everywhere at home
Telenet TV iconic on all your screens
Surf safely at home on all your devices with Safesurf
Unlimited Internet
Ultra high-speed unlimited internet at home
Download speed up to 300 Mbps* and upload speed up to 20 Mbps*
Unlimited volume
Surf safely at home on all your devices with Safesurf
Internet + Telenet TV
Surf smoothly everywhere at home
Telenet TV iconic on all your screens
Surf safely at home on all your devices with Safesurf
Unlimited Internet
Ultra high-speed unlimited internet at home
Download speed up to 300 Mbps* and upload speed up to 20 Mbps*
Unlimited volume
Surf safely at home on all your devices with Safesurf
Internet + Telenet TV
Surf smoothly everywhere at home
Telenet TV iconic on all your screens
Surf safely at home on all your devices with Safesurf
Important information
- Offers and prices shown include VAT and are valid but may be subject to typographical or other substantive errors, oversights and/or changes.
Telenet BV, Liersesteenweg 4, 2800 Mechelen, VAT BE0473.416.418, RPR Antwerp, division Mechelen
- Offer valid from 31/01/2022 to 10/04/2022. A monthly discount is applied to the first three bills after activation so that during the three months you only pay the promotional prices shown above. Offer valid for customers with a new internet line. These offers and prices shown include VAT and are valid but may be subject to typographical or other substantive errors, oversights and/or changes
- Offer cannot be combined with other promotions for Telenet internet products.
- Unlimited volume at home: The fixed internet volume is unlimited. In the event of intensive use during peak hours, the internet speed may be limited temporarily. Telenet network management is applicable; more info
The mobile internet volume: The mobile Internet volume in Belgium and the EU zone is unlimited*:
- Mobile internet in Belgium: once the combined volume of the SIM cards per month has been reached (40 GB for 1 mobile number, 80 GB for 2 mobile numbers, 120 GB for 3 mobile numbers, 160 GB for 4 mobile numbers and 200 GB for 5 mobile numbers), the customer can continue to access the internet at a reduced speed of 512 kbps until the next billing period.
- Mobile internet in the rest of the EU zone: the included combined mobile internet volume per month is limited to 20 GB for 1 mobile number, 40 GB for 2 mobile numbers, 60 GB for 3 mobile numbers, 80 GB for 4 mobile numbers and 100 GB for 5 mobile numbers; above the included mobile internet volume, internet access continues at normal speed for EUR 0.0036 (incl. VAT) per MB.
More info
* Subject to normal use, as defined in the ‘conditions of normal use in connection with an unlimited offer’.
- *Mobile internet speeds: The speeds mentioned are maximum speeds: these are technical maximum speeds that can be reached under ideal conditions. More info
- *Fixed internet speeds: the stated internet speeds are theoretical maximum speeds for a PC or laptop connected to the modem via a network cable. The actual internet speed may be influenced by traffic on the internet and other technical factors (such as Wi-Fi, internal cabling, processor etc.). However, the distance between the connection and the node does not affect the actual internet speed that you can achieve. More info
- Unlimited texting and calling with ONE(up): Unlimited texting and calling in Belgium to Belgian numbers and in the EU zone (except from Belgium) to numbers from within the EU zone, excluding special numbers and third-party services, is always included in the price of ONE and ONEup, on condition of normal use as defined in the ‘conditions of normal use in connection with an unlimited offer for fixed and/or mobile telephony’
- Security with ONE (up): ONE includes Safesurf, after activation.
ONEup includes Safespot+, after activation.
- Mobile without limitations: Depending on the locally available mobile speed (via 3G or 4G)
- Number of screens: The number of screens that can be used to watch simultaneously is limited and depends on the number of mobile numbers chosen. More information
- Free installation: If a customer qualifies for Self-starter installation, the customer will be able to install their fixed Telenet services themselves, at no additional cost. If Self-starter installation cannot be booked at the registration address, the customer is eligible for Comfort installation (an €85 value) at no additional cost. A technician will then come and install the Telenet services at the customer’s home address.
- Free activation: Free activation worth €50 with a ONE or ONEup subscription.
- Wi-Fi booster: Every Telenet customer with an internet subscription is entitled to free rental of one Wi-Fi booster. Additional Wi-Fi boosters can be rented for €2/month. The rental and loan conditions for network boosters apply.
- Hardware (optional)
The installer or Telenet shop employee checks everything with you to determine whether you require any additional hardware. Consult the prices here.
