Internet for everyone thanks to Telenet Essential Internet
Easy accessible and affordable internet
What is Essential Internet?
At Telenet, we believe in the right to be connected. Those who need it can apply for Telenet Essential Internet - affordable and reliable internet - at a minimum rate. In this way Telenet, in collaboration with accredited social organisations, gives each family or each person access to learning, working and digital social contact.
Our mission? Everyone on board
Together we want to prevent digital exclusion, and so we are working every day to connect people. With each other and with society. #everyoneonboard
HighFIVE
For basic internet use.
30 Mbps max. download speed
4 Mbps max. upload speed
150 GB included, then you still have internet access but at reduced speed (at no extra cost).
Your internet is connected at home free of charge.
HighFIVE + TV
For basic internet use with TV.
30 Mbps max. download speed
4 Mbps max. upload speed
150 GB included, then you still have internet access but at reduced speed (at no extra cost).
Telenet TV-box with 93 channels, Telenet TV app and replay TV
Your internet is connected at home free of charge.
Ordering Telenet Essential Internet? It’s sorted in no time.
Click the order button and then enter the unique code on your voucher.
Enter the required details and Telenet will handle the follow-up.
A Telenet technician will visit you free of charge. They will connect your drop cable to our network and install your Telenet modem. This is done by appointment, so keep an eye on your email.
Need help?
We're always here to help, in the way that suits you best.
Online, by phone, via chat or by email.
The terms and conditions and other important information applicable to the services are set out in the general and specific terms and conditions and in the information sheets. It is important that you read them very carefully, as they contain important information about and limitations on the use of the services (e.g. what unlimited calls, texts and surfing entail, that actual internet speeds may differ from the theoretical speeds, that there are limitations on the number of screens on which you can watch TV simultaneously, etc.)
Prices and promotions:
All prices are stated in euros (including VAT).
Conditions of the current promotions:
- Telenet Essential Internet (HighFIVE):
Offer valid only if the customer has obtained a Telenet Essential Internet voucher from a recognized social organization that Telenet works with and with which the customer is affiliated.
Promo 60-month discount on HighFIVE (the ComfortNet product). After the customer has purchased and activated HighFIVE they receive a €45 discount on the subscription price of ComfortNet for 60 months. In the event of any price changes for ComfortNet, the promotional price of €5 will be retained. After 60 months, the customer must request a new Telenet Essential Internet voucher from the social organization in order to continue to benefit from the promotional price. The customer also receives a Comfort installation free of charge (worth approx. €85) and free activation (a €50 value). By requesting the promotional offer, the customer declares that they fulfil the aforementioned conditions. Telenet reserves the right throughout the entire duration of the promotional period to request necessary supporting documents and reclaim the amount of any discount to which the customer was not entitled.
Disclaimers:
- *Fixed internet speeds: the stated internet speeds are theoretical maximum speeds for a PC or laptop connected to the modem via a network cable. The actual internet speed may be influenced by traffic on the internet and other technical factors (such as Wi-Fi, internal cabling, processor etc.). However, the distance between the connection and the node does not affect the actual internet speed that you can achieve. More info
