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ONE

ONE includes:
  • Unlimited high-speed* surfing at home and on the go i
  • Download speed up to 250 Mbps* at home and up to 30 Mbps* on the go
  • 1 mobile number
  • Unlimited calling and texting
  • Safe surfing at home

You can add:

 

  • Up to 5 mobile numbers
  • Free fixed telephone line
  • TV    

ONE UP

ONEup includes:
  • Unlimited giga-speed* surfing at home and on the go i
  • Download speed up to 1 Gigabit per second* at home and without limitation on the go
  • 1 mobile number
  • Unlimited calling and texting
  • Safe surfing at home and on the go

You can add:

 

  • Up to 5 mobile numbers
  • Free fixed telephone line
  • TV    

*Be sure to read the conditions and other important info

Choose your products separately

Unlimited internet

  • Ultra high-speed unlimited internet at home
  • Download speed up to 300 Mbps* and upload speed up to 20 Mbps*
  • Unlimited volume
  • Surf safely at home on all your devices with Safesurf

Internet + Telenet TV

  • Surf smoothly everywhere at home
  • Telenet TV iconic on all your screens
  • Surf safely at home on all your devices with Safesurf

Important information

  • Offers and prices shown include VAT and are valid but may be subject to typographical or other substantive errors, oversights and/or changes.
    Telenet BV, Liersesteenweg 4, 2800 Mechelen, VAT BE0473.416.418, RPR Antwerp, division Mechelen
  • Offer cannot be combined with other promotions for Telenet internet products.
  • Unlimited volume at home: The fixed internet volume is unlimited. In the event of intensive use during peak hours, the internet speed may be limited temporarily. Telenet network management is applicable; more info

 

  • The mobile internet volume: The mobile Internet volume in Belgium and the EU zone is unlimited*:

     

    • Mobile internet in Belgium: once the combined volume of the SIM cards per month has been reached (40 GB for 1 mobile number, 80 GB for 2 mobile numbers, 120 GB for 3 mobile numbers, 160 GB for 4 mobile numbers and 200 GB for 5 mobile numbers), the customer can continue to access the internet at a reduced speed of 512 kbps until the next billing period.
    • Mobile internet in the rest of the EU zone: the included combined mobile internet volume per month is limited to 20 GB for 1 mobile number, 40 GB for 2 mobile numbers, 60 GB for 3 mobile numbers, 80 GB for 4 mobile numbers and 100 GB for 5 mobile numbers; above the included mobile internet volume, internet access continues at normal speed for EUR 0.0036 (incl. VAT) per MB.
      More info

     

    * Subject to normal use, as defined in the ‘conditions of normal use in connection with an unlimited offer’. 

  • *Mobile internet speeds: The speeds mentioned are maximum speeds: these are technical maximum speeds that can be reached under ideal conditions. More info
  • *Fixed internet speeds: the stated internet speeds are theoretical maximum speeds for a PC or laptop connected to the modem via a network cable. The actual internet speed may be influenced by traffic on the internet and other technical factors (such as Wi-Fi, internal cabling, processor etc.). However, the distance between the connection and the node does not affect the actual internet speed that you can achieve. More info
  • Security with ONE (up): ONE includes Safesurf, after activation.
    ONEup includes Safespot+, after activation.
  • Mobile without limitations: Depending on the locally available mobile speed (via 3G or 4G)
  • Number of screens: The number of screens that can be used to watch simultaneously is limited and depends on the number of mobile numbers chosen. More information
  • Free installation: If a customer qualifies for Self-starter installation, the customer will be able to install their fixed Telenet services themselves, at no additional cost. If Self-starter installation cannot be booked at the registration address, the customer is eligible for Comfort installation (an €85 value) at no additional cost. A technician will then come and install the Telenet services at the customer’s home address.
  • Free activation: Free activation worth €50 with a ONE or ONEup subscription.
  • Wi-Fi booster: Every Telenet customer with an internet subscription is entitled to free rental of one Wi-Fi booster. Additional Wi-Fi boosters can be rented for €2/month. The rental and loan conditions for network boosters apply.
  • Hardware (optional)

    The installer or Telenet shop employee checks everything with you to determine whether you require any additional hardware. Consult the prices here.