Privacy - ask your question

Good to know: this form is only for privacy-related complaints. 

  • If you have a general complaint about our products or services, please use this contact form (Dutch) or this contact form (French). 
  • If you want to report internet or SMS misuse (spam, phishing, smishing, hacking etc.), please use this form.

If you still have questions after reading our privacy page and our privacy policy, you can contact the Telenet Privacy Team here.

You can find your customer number on your bill or in your customer zone (My Telenet or BASE customer zone)