Contact us

Our offices and directions

Headquarters Woluwe

Telenet Group pllc
Neerveldstraat 105

1200 Brussels

Reception: +32 484 00 62 00


Office Mechelen

Telenet BVBA
Liersesteenweg 4
2800 Mechelen

Tel: +32 15 333 000


Our offices are easily accessible by car and by public transport.


Headquarters Woluwe


By public transport:

By train: Take the train towards Brussel Central Station. For train timetables you can visit the website of the NMBS/SNCB (

By metro: The metro station Roodebeek is the closest one. It is on metro line 1 (Stokkel-Erasmus). From Brussels-Central, take metro line 1 (direction Stokkel) and get off at stop Roodebeek. From the metro stop it is a 850 meter walk. 

By bus (MIVB): From Brussels-Central, take bus 29 (direction Hof-ten-Berg) and get off at the stop Marcel Thiry. From the bus stop it is +/- 500 meter walking. Bus numbers 29, 42 en 45 from MIVB/STIB stop in the neighbourhood of Telenet headquarters. You can check the bus hours on
Bus 29: Central Station – Park – Madou – Diamant – Roodebeek – Hof-ten-Berg

Bus 42: Wiener – Hermann-Debroux – Roodebeek – Viaduct E40

Bus 45: Sint-Vincentius – Bordet – Marcel Thiry – Roodebeek

By bus (De Lijn): The closest bus stop from De Lijn is Woluwedal (bus 359). The following buses also stop in the neighbourhood:Bus 359: Zaventem Airport – Zaventem Station – Woluwedal – Roodebeek.

De Lijn buses 315-317 (Leuven – Bertem – Tervuren – Kraainem) stop at metro station Kraainem. Roodebeek is only 3 stops away on metro line 1.


By car:

Telenet headquarters is close to the E40, exist Kraainem (19). Go to Woluwedal until the traffic lights at Marcel Thirylaan. Go to the right. Neerveldstraat is the first street on the left. Telenet headquarters is on number 105.


Office Mechelen


By public transport:

By train: The inter-regional train station Mechelen Nekkerspoel (on the Antwerp-Brussels line) is located about 10 minutes by foot from the Telenet offices. At the station, take the exit 'centre'. Walking along the old station building to the waterfront. Follow the street to the right along the water (Frans Halsvest) until you get to the first intersection. There you turn right into Liersesteenweg. You will see the Telenet building some 100 metres ahead.

By bus: Take bus number 550, 551 or 552. There are two bus stops along Liersesteenweg: one right at the entrace of the Telenet building and one across the street.

By car or by bike:

E19 (Brussels - Antwerp) Exit Mechelen Noord
Head towards Mechelen centre. Go past McDonalds, Carrefour. Turn left at the sixth traffic light, towards Lier.

Attention: The entrance to the underground parking area is via the Caputsteenstraat (GPS: enter CAPUTSTEENSTRAAT).

Corporate sustainability

Ineke Rampart

Director Corporate Affairs, CSR and Sustainability

Telenet Kickstart


Do you have questions for our investor relations team? Visit this page to contact us.

Telenet residential customers

Do you have questions about our products? Visit this page to contact us.  

BASE residential customers

Do you have questions about our products? Visit this page to contact us. 


Press Phone (24/7)
+32 15 33 55 44

Press Mail


Telenet pressroom


BASE pressroom

The communication department answers questions of journalists who want more information on Telenet. The following numbers and email addresses are only intended for press.


Please send all other requests to the correct department:


Telenet Business

Do you have questions about our products? Visit this page to contact us.

BASE Business

Do you have questions about our products? Visit this page to contact us.


Students who want more information, are recommended to take a look at the annual report. In the press library we have provided a general information kit for students. More detailed questions may be directed to We try to provide the answers as far as possible.

Would you like to complete an internship at Telenet? That's possible! However, we know from experience that a two-week internship is much too short to be profitable for our company and for the student. For that reason we prefer to conduct long internships (at least four weeks) so that every intern gets every opportunity to experience day-to-day practice in our company. Furthermore, the internship must always be (a compulsory) part of an official curriculum.

Submit your application for an internship through an open application on (, always including the probationary period and the department where you want to do your internship..

Sponsorship inquiries Telenet

Do you have questions about sponsoring? Visit this page to contact us.

Sponsorship inquiries BASE

Do you have questions about sponsoring? Visit this page to contact us.

Local residents

We aim to be a good citizen in our neighbourhoods of Mechelen and Woluwe, which is the home to our offices, as well as in the local communities of our contact centres in Herentals, St-Truiden and Aalst, and our regional sites across Flanders.

Contact details for local residents


Contact details for local residents:


Contact Mechelen
Stefan Coenjaerts
Isabelle Geeraerts

+32 15 333 000


Contact Woluwe
Coralie Miserque

+32 484 00 62 00