We are urgently looking for customer service employees in Mechelen!
Welcome to Telenet!
Working for Customer Service you will provide our customers with correct and, where possible, comprehensive answers. In the comfort of your own home or in the office. Plenty of variation. Scope for growth and opportunities? Also a resounding yes. And that permanent contract? That will be in place from the outset.
Technical customer what?
Technical customer service - or the technical customer service department. Here you will have scope to be yourself, to develop your career and assist our residential and small business customers with your technical know-how. And when we refer to technical knowledge, we don't mean "have you turned the TV on and off’. We want the best possible experience for our customers and for you, which is why your work-life balance is as important to us as it is to you. Level up your career. Ready for a new quest?
Your challenges
Your ‘nerdy side’ is exactly what we are looking for! Your technical skills are perfect for this job. You think and react so quickly that you can easily bypass problems. You communicate with customers through various channels but still maintain a clear overview. You build up a relationship of trust with customers and your knowledge will enable you to assist customers in no time at all.
We can offer the following
We will provide training to enable you to develop
A welcoming team, growth opportunities in all directions and a successful work-life balance are part of the job. And there’s more. You will be given intensive training from the outset to enable you to start your job with confidence. After three months you will even be able to work up to 60% from home. And career development, in any direction, is always an option at Telenet.
Attractive salary package
An attractive salary package with many fringe benefits. Eco and meal vouchers, working from home allowance, home-work commute allowance, hospitalization insurance, pension fund and discount on Telenet services.
More than just working
A workplace with a view in Sint Truiden, a view of the STVV football pitches or a workplace at the Mechelen headquarters. No doubt it will involve much more than just working. The Coffee Corner, Juice Bar and restaurant with extensive menu or the padel court… You name it.
I was already somewhat technically minded but the job helped me develop my skills even further.
Applying for a job at Telenet? No problem!
We will call you for a brief screening session. You have the opportunity to submit your questions, we submit ours. This leads to an initial selection.
We will then ask you to complete a personality test and a test which, among other things, gauges your logical thinking skills.
There now follows an in-depth hour long interview and we will check your reference(s).
All being well, we conclude with your signature on a permanent contract of employment.
Wanted
Wanted
Colleagues who get things done
our recruiter Nathalie will be happy to help!
