Telenet.be

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Everything
to do your
thing

Alles om
uw ding
te doen

 
 

Logo

Everything
to do your
thing

 
 
 

from

63

per month

YUGO CONNECT
Everything to do your thing

icône pot de données

icône wifi

This formula offers you the best of Telenet at home and on the go.
Unlimited and ultra-fast internet at home and 15 GB or 30 GB data on the go.

Discover the offers

 
 
 
 
 
 

from

28,31

per month

internet & tv
Ultra-fast internet, with or without TV

icône wifi

icône tv

We have it! Whether you want to chat with your friends at lightning speed or stream 3 series at a time ... You’ll need ultra-fast internet for it. Like ours.

Discover the offers

 
 
 
 
 
 

from

80

per month

WIGO
The bundle for families who need everything.

icône wifi

icône smartphone

icône pot de données

icône tv

This bundle contains everything your family could desire. With WIGO, everything is unlimited: internet, calls and texting. And with at least 9 GB of mobile data, you can be sure that everyone can do their thing, even on the go.

Discover the offers

 
 
 
 
 
 

from

 80

per month

WIGO S
The bundle for the smallest families.

icône wifi

icône smartphone

icône pot de données

icône tv

With WIGO S you can call, text and surf without worries! And with at least 3 GB of mobile data, you can easily keep in touch with each other while everyone is out and about.

Discover the offers

 
 
 
 
 
 

from

60

per month

WIGO home
The bundle without a mobile subscription.

icône wifi

icône smartphone

icône téléphone

You already have a mobile subscription? Very well. Then WIGO home is for you! Because that's how you get the best of the best: ultra-fast internet, Telenet TV on all your screens and unlimited calls via your landline during off-peak hours.

Discover the offers

 
 
 
 
 
 
 
 

As of the 25th of October, we will adjust the tariff of some of our services.
View the new tariffs.

 
 
 
 
 

Need help?

 
 

Telenet offers you

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Ultrafast Internet & WiFi²

With Telenet you’re always sure of ultrafast Internet. And also the smartest WiFi system ever. Super stable even in the farthest corner of your house or flat, unlimited and with no delay. Whether you’re surfing on your own or with other people at the same time. In addition, you can invite friends onto your home network with a single click. More

Ultrafast Internet & WiFi2

With Telenet you’re always sure of ultrafast Internet. And also the smartest WiFi system ever. Super stable even in the farthest corner of your house or flat, unlimited and with no delay. Whether you’re surfing on your own or with other people at the same time. In addition, you can invite friends onto your home network with a single click. More

 
 
 
Woman sitting in front of laptop

Telenet TV everywhere3

Even more fun? Telenet also has the very best combined entertainment and TV experience in Brussels, thanks to the widest range of films and series, and the handiest features. Missed something? Then you can catch up for up to 36 hours. Watching TV mobile via the Yelo Play or Telenet TV apps doesn't come out of your mobile data pot thanks to Free G. More

Telenet TV everywhere3

Even more fun? Telenet also has the very best combined entertainment and TV experience in Brussels, thanks to the widest range of films and series, and the handiest features. Missed something? Then you can catch up for up to 36 hours. Watching TV mobile via the Yelo Play or Telenet TV apps doesn't come out of your mobile data pot thanks to Free G. More

 
 
 
woman holding beverage and cellphone

Unlimited calls4

With Telenet’s WIGO, you get unlimited** calls and texts. With every device, fixed or mobile (excluding international calls from Belgium to abroad, you have Triiing for that).

Unlimited calls 4

With Telenet’s WIGO, you get unlimited** calls and texts. With every device, fixed or mobile (excluding international calls from Belgium to abroad, you have Triiing for that).

 
 
 
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Mobile data & ultrafast 4G¹

The reach of our ultrafast 4G network is unparalleled. So wherever you are in the city or far beyond, you’re seamlessly connected.

Mobile data & ultrafast 4G1

The reach of our ultrafast 4G network is unparalleled. So wherever you are in the city or far beyond, you’re seamlessly connected.

 
 
 
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The handy Telenet app

The Telenet app is the all-in-one app that lets you track your usage and manage your data pot, check your WiFi, view your billing, and so much more. Download the app from the App Store or Google Play

The handy Telenet app

The Telenet app is the all-in-one app that lets you track your usage and manage your data pot, check your WiFi, view your billing, and so much more. Download the app from the App Store or Google Play

 
 
 
woman holding smartphone

Great service

Problem? Question? Suggestion? Our customer service will be happy to help you via the channel which suits you best. Call 0800 66 360 or visit a shop in your area.

Great service

Problem? Question? Suggestion? Our customer service will be happy to help you via the channel which suits you best. Call 0800 66 360 or visit a shop in your area.

 
 
 
 
 
 
 

Conditions

Promo

Offer valid from 22/06/2020 to 16/08/2020. The customer enters into a fixed-term contract for 3 months and receives a discount for 3 months after activation: 1 month free + 2 months promotional price. After 3 months the subscription is automatically renewed for an indefinite period and the standard price applies. Offer only valid when entering into a contract for All-Internet (+ Telenet TV), WIGO home (S), WIGO S 3 GB, WIGO S 6 GB, WIGO 9 GB, WIGO 15 GB, WIGO 35 GB, 60 GB, Unlimited. Internet must always be a new service, with the exception of existing All-Internet-only customers who additionally subscribe to Telenet TV.

If the customer terminates the agreement during the specified fixed-term period of 3 months, a fee corresponding to the subscription fee due (i.e. the subscription fee minus the discount) will be charged for the remaining period to the end of the third month following activation of the agreement.

The discount always expires when changing to a cheaper product. This offer cannot be combined with other campaigns or promotions. This offer is only valid one time per customer. Offer valid in postal code areas in Brussels where Telenet is available (1030, 1040, 1081, 1082, 1083, 1090, 1190, 1200, 1000, 1020, 1070, 1080, 1170, 1210).

Based on 4G download speed measurements (average speed during data sessions of fixed duration) by independent agency Commsquare in December 2018 (Flanders): 86.2 Mbps (Telenet/Base), 81.4 Mbps (Proximus), 65.6 Mbps (Orange) and in February 2019 (Brussels: 85.1 Mbps (Telenet/Base), 80.2 Mbps (Proximus), 56.9 Mbps (Orange). A vehicle equipped with several receivers drove some 5,800 km in Flanders and 380 km in Brussels to measure the 4G quality of the various network operators. In total, some 2,700 (2,200 in Flanders, 500 in Brussels) data tests per operator were performed. More details: Commsquare rapport.

 
 

2 Unlimited surfing with All-Internet: internet speeds may temporarily be limited in case of intensive use during peak hours. telenet.be/consommationinternet.

3 Telenet TV on all your screens: Telenet TV can be watched simultaneously on a limited number of screens. For every TV screen you need a digicorder, digibox, SmartTV, Google Chromecast, Apple TV or similar device. Read the "Gebruiksvoorwaarden Yelo Play (Terms of Use Yelo Play)".

4 Unlimited calls and texts, anytime, anywhere, both fixed and mobile: Unlimited texts and calls - within Belgium to Belgian numbers and within the EU zone to numbers from within the EU zone but with the exception of special numbers and third-party services - are always included in the price of WIGO, under normal use as stipulated in the conditions for normal use within the scope of an unlimited offer for fixed and/or mobile telephony voorwaarden voor een normaal gebruik in het kader van een onbeperkt aanbod vaste en/of mobiele telefonie. International calls via Triiing: you can only call via Triiing on a limited number of devices.

5 International calls via Triiing: you can only call via Triiing on a limited number of devices.

Free G :

Free G is only available for WIGO customers following activation by the customer. With Free G in addition to your standard data allowance you get an additional mobile data allowance for a selection of apps (Yelo Play, Play Sports, Facebook Messenger (except for the games), WhatsApp, hereinafter jointly called the "Free G-apps"). Play Sports Play Sports requires a separate subscription. With Free G the following restrictions apply for the data use of the Free G apps per WIGO subscription, depending on the WIGO type and per monthly statement period:

  • in Belgium: max. 20 GB (WIGO 9 GB), max. 40 GB (WIGO 15 GB), max. 100 GB (WIGO 35 GB, WIGO 60 GB and WIGO Unlimited);
  • in other EU member states: max. 4 GB (WIGO 9 GB), max. 7 GB (WIGO 15 GB), max. 12 GB (WIGO 35 GB), max. 18 GB (WIGO 60 GB) and max. 33 GB (WIGO Unlimited).

If you exceed user limits with your Free G apps then Free G will no longer be available for the remainder of that statement period and your data consumption of the Free G apps will be transferred from your standard mobile data allowance to your WIGO. When your standard mobile data allowance in your WIGO is used up (or, in the case of WIGO Unlimited, when the internet speed is lowered), Free G will also be unavailable for the remainder of that statement period, even if the above Free G user limits have not yet been reached. Go to telenet.be/free-g for more details.

Telenet reserves the right to replace the Free G apps with similar apps Based on decisions by competent authorities Telenet may be forced to adjust its offer (e.g. user limit adjustments). Following activation of Free G you get an additional mobile data allowance with, depending on your WIGO type, between 20 and 100 GB (in Belgium) and between 4 and 33 GB (in other EU countries) of additional data to be used for the above-mentioned apps. More info and conditions at telenet.be/free-g.

 
 

Easy Switch: Depending on your contract with your previous operator you may have to pay compensation or a residual value. Or you may have to return a device.

* Up to 1 Gigabit per second: Internal measurements show that Telenet can offer at least 50% of the specified internet speeds on 90% of the Telenet network during 90% of peak hours. However, the specified internet speeds are theoretical maximum speeds when connecting a PC or laptop with the modem via a network cable. Actual internet speeds can be influenced by internet traffic and other technical factors (e.g. Wi-Fi, internal cabling, processor, ...). Nevertheless, the distance from the connection to the node has no impact whatsoever on the actual internet speeds that can be obtained. More info at telenet.be/internetsnelheid.