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Technical Support Engineer
 
 

BECOME A TECHNICAL SUPPORT ENGINEER!

 
 

Customer oriented
problem solver &
technology nut?

No time to waste, then. Become a Technical Support Engineer at Telenet.

A job with plenty of challenges and impact!

 

What exactly do we do at the Technical Help Desk? In short: we help our Telenet business customers by analyzing complex technical questions and quickly offering working solutions. We handle our interventions from A to Z, also carrying out preventive inspections.

 

The atmosphere in the workplace? We work and party together. Problem solved by excellent teamwork?That’s what really makes us happy.

 
 

Here’s the kind of problem you’ll get to fix:

" Good morning, Antwerp Fire Department. We have a problem: we have been unable to communicate over the network since this morning
 
 

Your approach

  • You analyze the problem.
  • You make a judgement call: can I fix this myself?
    • Yes Great!
    • No You create a ticket and start working towards a solution with your colleagues and other services
  • You fix the problem, provide the follow-up and analyze where things went wrong
  • Happy customers!
 
 
The sky is the limit

Serving up inspiring entertainment, superior connectivity and top-notch business solutions, Telenet aims to become the leading industry player in 2020. Our keywords are innovation and development. Dare to grow and become an indispensable member of the Telenet Family.

An exciting challenge for great people

 
 

Does this have “you” written all over it?

  • Crazy about technology en IoT
  • Affinity with network techniques, network management and IoT
  • Assertive and persuasive
  • A customer-oriented problem solver
  • Stress-resistant
  • Flexible with working hours
  • Independent as well as a team player
 
 

Convinced yet? Say yes!

Choose a job with responsability, a job that gives you real satisfaction and opportunities for personal and professional growth. Telenet doesn’t throw you into the deep end.

If you have a healthy dose of ambition,our (on-the-job) training programme will get you fully prepped and primed. What are you waiting for? You should be applying for that job right now!