Digital society



Digitalization offers significant growth opportunities for society. We believe people should feel good about the way digital can play a part in their lives.


What we do

We want to build a society in which people
enjoy to live and work together, embracing the
possibilities of the digital world at the fullest.
For a better quality of life.

The UN sustainable development goals we address


1. Investing in high-performant connectivity solutions

Digital innovation is of crucial importance to the prosperity of our region. It ensures a rising quality of life, sustainable growth, and new jobs. Telenet actively contributes to digital innovation by investing in its network and in high-quality products and services.

Telenet takes a collaborative approach to innovation by building structural partnerships with industry players, academic institutions and start-ups to test new products, services and applications.



Lead with superior connectivity and innovative products and services

      In 2019, Telenet invested €587 million in the upgrade and modernization of the fixed and mobile network and the development of innovative products and customer services.

Taking a collaborative approach to innovation

Telenet spurs entrepreneurship and innovation, with a key focus on 5G and the Internet of Things.


2. Boosting the digital and creative economy

To succeed in the knowledge economy, creativity and entrepreneurship should be encouraged. By doing so, we create economic added value and sustainable growth in a competitive global market. The growing start-up community has already proven that it pays to bet on innovation and creativity – with a good dose of courage and entrepreneurship.


Socio-Economic Impact Study 2014-2019

Digital innovation is an engine to create a richer quality of life, sustainable economic growth, and increased education and employment opportunities. In April 2020, Deloitte released a socio economic impact study of Telenet for the period 2014-2019.

Committing to a strong Flemish audio-visual landscape

As a local player in the Flemish media ecosystem, Telenet has been committed for years to a strong Flemish audio-visual landscape, helping creative entrepreneurs to flourish. Our investment in De Vijver Media NV gives us access to the creative brainpower of production house Woestijnvis and enables us to experiment with converging offers between internet and TV via the TV channels VIER and VIJF. We also invested in the creation of local media productions like Chaussée d’Amour (2016) and De Dag (2018).

Boosting the Belgian start-up landscape

Through the Telenet Kickstart program we are boosting the Belgian start-up landscape by investing in promising entrepreneurs, start-ups, and scale-ups. We build sustainable partnerships and cooperation models in all regions of Belgium to support start-ups along their lifecycle:

  • Community: partnership with Start it@kbc and scouting partnership opportunities in Wallonia and Brussels
  • Acceleration: partnership with IMEC IStart. Key focus on start-ups in the telecom, media, and entertainment sector
  • Sustainable growth: investments in promising start-ups, scale-ups, and spinoffs offering a value-add for the Telenet business units

Accelerating digital entrepreneurship

Through the Digital Acceleration program, the Telenet Business department speeds up the adoption of digital technologies by small entrepreneurs, helping them to grow their business and to strengthen their competitive position in the digital economy. Learn more about the Digital Acceleration. 


Telenet Kickstart

Telenet Kickstart boosts the Belgian start-up community. Through structural partnerships with leading incubators and accelerators, we provide mentoring and coaching to early-stage (digital) entrepreneurs, teaching them how to turn their innovative idea into a scalable and market-ready solution. In addition, we accelerate the sustainable growth of promising digital entrepreneurs and scale-ups.




3. Nurturing 21st-century skills for children
and empowering youth

In today’s knowledge economy, STEM (Science, Technology, Engineering and Mathematics), creativity and entrepreneurship are imperative. To thrive in the digital economy, children, youngsters and adults need to acquire these 21st century skills.  We are therefore investing in lifelong learning initiatives that strengthen the STEM competencies and entrepreneurial skills for all, in particular children and youngsters out of underserved communities.      


CoderDojo Belgium

We support CoderDojo Belgium, a non-profit organization that teaches boys and girls between the ages of 7 and 18 in a group setting to code, build websites, and develop apps and games. CoderDojo Belgium is active in all regions of Belgium and reaches up to 25,500 children per year.


Youth unemployment is a key issue in the digital economy and remains hard to tackle. Low education levels increase the risk of long-term unemployment. The potential to train and activate Not in Education, Employment or Training (NEET) youngsters and to guide them to jobs, particularly in the digital space, is tremendous. Telenet has therefore partnered with YouthStart, an international organization active in all Belgian regions, to unlock the potential of unemployed youngsters by strengthening their entrepreneurial skills.


A career as a web developer is not just reserved for highly educated and trained digital natives. That is why anyone with an interest in digital and a healthy dose of motivation is welcome at BeCode.

This 7 months hands-on labor-market oriented training program turns youngsters and young adults out of underserved communities into professional web developers. BeCode is currently active in all regions of Belgium, with the ambition to train up to 500 students per year. 


"We need to foster the development of untapped talent. Youth unemployment is a key issue and touches a large number of youngsters in all regions of Belgium."



Coding for girls! CoderDojo4Divas is a day full of fun, discovering, using, and thinking digital. Only for girls up to 18 years of age. In a pleasant and inspiring environment, they familiarise themselves with programming languages, electronics, robots, and fun gadgets.


4. Ensuring basic digital literacy skills for all

Not everybody is a digital native and knows how to fill out a tax statement online or transfer money securely using an e-banking application. The digital literacy gap mostly affects elderly people, women, and socially underserved people. Telenet wants to unlock the potential of digital for all.


Social fee for our products and services

Telenet applies a social fee to all its telecom products and services (Internet, television, fixed and mobile telephony) and thus goes beyond what is legally required in Belgium.


The Telenet Business department also offers – in cooperation with the Flemish government – SchoolNet+, a commercial solution with a social purpose. Under the Schoolnet proposition, we offer elementary and secondary schools and libraries Internet and security packages at a significantly reduced price, approximately 50 percent below standard market rates.
The aim is to provide educational organizations with a fast internet connection and protection against volatile influences. All services are managed and secured by Telenet, thereby taking over the operational responsibilities of ICT-coordinators at schools so they can focus on their key role of enabling teachers in the effective use of ICT tools in the classroom.

5. Promoting the right digital balance

Digital technologies enable people to be connected anytime, anyplace, and on any device. Telenet, however, remains conscious about the downsides of this ‘always on’ lifestyle. It is our responsibility to help people find the right balance: technology should not harm personal interactions, nor present a serious risk to people’s life or health.



This initiative educates consumers about the endless possibilities of a digital lifestyle through workshops given in Telenet shops and expert talks on the website. It also promotes a healthy digital balance, online child safety and data security. Finally, #TelenetGo raises public awareness on important digital risks like cyberbullying and sexting. Find out more:


Amazing customer experience

Everything you need to know about our commitment to our customers.




Everything you need to know about our commitment to our employees. 



Responsible business practices

Everything you need to know about our commitment to a fair, open, and transparent dialogue with all stakeholders.


Our latest Sustainability Report

The annual sustainability report offers an excellent opportunity to reflect on our corporate responsibility achievements and to engage with our stakeholders on the future of our company.