Telenet.be
 
 
 

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Sustainability
 
 
 
 
 
 

We want to build a society in which people enjoy living and working together, embracing the possibilities of the digital world to the fullest, with pleasure.

 
 

Staying one step ahead
in the digital world

In this digital era, we want to make a real difference by engaging with our customers and employees in an inclusive and empathic way. We are committed to building an open and transparent relationship with all of our stakeholders, looking them straight in the eye and responding to their expectations in relation to our social, economic and environmental impact.

Our focus
domains

  1. Amazing customer experience
  2. Great workplace
  3. Digital society
  4. Responsible business practices
 
 

Our focus domains

Amazing customer experience

We do everything to give our customers the best experience possible and to build lasting, trusted relationships with them.

 
 

Great workplace

We want our employees to be proud to work for our company and to become real ambassadors. We want to empower, inspire, and enable them to flourish.

 
 

Digital society

We want to build a society in which people enjoy living and working together, always staying one step ahead and embracing the possibilities of the digital world to the fullest, with pleasure.

 
 

Responsible business practices

We do business in an open and transparent way, taking the expectations of all our stakeholders into account, when it comes to our social, economic, and environmental impact.

 
 
 
 

Our sustainability strategy

Materiality matrix & Methodology

We focus our efforts on the most relevant issues: the materialities. We determine their importance in close consultation and dialogue with its our stakeholders.

 
 

Sustainability Framework 2017-2020

For each focus domain, we have defined a set of measurable targets, to be reached by 2020: the Sustainability Framework 2017-2020.

 
 

Our
stakeholders

We develop structured relationships with customers, investors, employees, suppliers, local communities, and policymakers.

 
 

Sustainability governance

We apply a strict sustainability governance and decision-making process to help us to ensure smooth implemention of our sustainability strategy.

 
 

Our reference principles

We apply the United Nations Global Compact principles and we embrace the UN Sustainable Development Goals.

 
 
 
 
 
 
 
 

Download our 'Sustainability Report 2016'

The annual sustainability report offers an excellent opportunity to reflect on our corporate responsibility achievements and to engage with our stakeholders on the future of our company.