We want to build a society in which people enjoy living and working together,
embracing the possibilities of the digital world to the fullest, with pleasure.
In this digital era, we want to make a real difference by engaging with our customers and employees in an inclusive and empathic way. We are committed to building an open and transparent relationship with all of our stakeholders, looking them straight in the eye and responding to their expectations in relation to our social, economic and environmental impact.
As a responsible company, we keep a close eye on key societal trends that influence how we live and work, today and tomorrow.
We do everything to give our customers the best experience possible and to build lasting, trusted relationships with them.
We want our employees to be proud to work for our company and to become real ambassadors. We want to empower, inspire, and enable them to flourish.
We want to build a society in which people enjoy living and working together, always staying one step ahead and embracing the possibilities of the digital world to the fullest, with pleasure.
We do business in an open and transparent way, taking the expectations of all our stakeholders into account, when it comes to our social, economic, and environmental impact.
We focus our efforts on the most relevant issues: the materialities. We determine their importance in close consultation and dialogue with our stakeholders.
For each focus domain, we have defined a set of measurable targets, to be reached by 2020: the Sustainability Framework 2017-2020.
Also discover our new five-year Sustainability Framework, covering 2021-2025.
We develop structured relationships with customers, investors, employees, suppliers, local communities, and policymakers.
We apply a strict sustainability governance and decision-making process to ensure a smooth implementation of our sustainability strategy.
We apply the United Nations Global Compact principles and we embrace the UN Sustainable Development Goals.
The annual sustainability report offers an excellent opportunity to reflect on our corporate responsibility achievements and to engage with our stakeholders on the future of our company.